IgIQ®: Patient Support services to help you throughout your journey

Welcome to IgIQ, a comprehensive resource center for people who depend on CSL Behring's immune globulin (Ig) therapies.

IgIQ gathers many Ig resources under one roof, making it easy to get the guidance and support you need with a single phone call. Our friendly and knowledgeable staff can:

  • Enroll you in financial assistance and peer support programs
  • Answer questions related to insurance coverage
  • Answer general (non-medical) questions
  • Provide helpful resources

IgIQ provides ongoing support in addition to a 1-month free trial, co-pay assistance, and CSL Behring Assurance.

Call and Sign Up Today!

Get the guidance and support you need. Call IgIQ at 1-877-355-IGIQ (4447) Mon–Fri, 8 AM–8 PM ET.

CSL Behring Patient Assistance Program

The CSL Behring Patient Assistance Program provides medically necessary therapies to qualified patients who are uninsured or underinsured.

  • Qualified patients may receive up to a 3-month supply of their Ig product
  • At the end of 3 months, the patient’s eligibility is re-evaluated for continued participation in the program, if needed
  • Emergency needs are addressed under a separate process when a call is received within 24 hours of the emergency

Other terms and conditions may apply. Contact your IgIQ Coordinator to learn more and find out how to apply.

Patient Advocacy Program

With Voice2Voice, you're not alone. This unique program from CSL Behring provides the opportunity for patients and caregivers to connect and share their experience firsthand.*

Just call IgIQ to learn more.

* Voice2Voice advocates are not healthcare professionals or medical experts. For medical questions, please contact your physician. Voice2Voice advocates are compensated by CSL Behring LLC for their time and/or expenses.

voice 2 voice

Hear from others about their experience—Browse the videos by topic

Take a moment to listen to Hizentra patients and caregivers as they share their real-life stories on seeking diagnosis and treatment for PI, and how the Voice2Voice Program helped them. It's good to know you're not alone.

Note: these stories are all from people with PI.

Select a topic below.

Getting Diagnosed

Early Treatment

SCIg Infusion Experience

Flexible Dosing with SCIg

My Future with PI


  • Retired teacher and librarian
  • Diagnosed with PI in 1999
  • Voice2Voice Advocate
Watch Video


  • Mother and yoga/cycle instructor
  • Diagnosed with PI at age 32
  • Voice2Voice Advocate
Watch Video

Traci and Ben

  • Traci, mother of Ben (age 17)
  • Ben diagnosed with PI at age 8
  • Traci is a Voice2Voice Advocate
Watch Video


  • Registered nurse
  • Diagnosed with PI around age 10
  • Voice2Voice Advocate
Watch Video

Janet and Jacob

  • Janet, mother of Jacob (age 9)
  • Jacob diagnosed with PI in 2008
  • Janet is a Voice2Voice Advocate
Watch Video
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