IgIQ®: Patient support services to help you throughout your journey

Welcome to IgIQ, a comprehensive resource center for people who depend on CSL Behring's immune globulin (Ig) therapies. IgIQ gathers many Ig resources under one roof, making it easy to get the guidance and support you need with a single phone call.

Call and Sign Up Today!

Get the guidance and support you need. Call IgIQ at 1-877-355-IGIQ (4447) Mon–Fri, 8 AM–8 PM ET.

Insurance Coverage

IgIQ can help answer questions related to insurance coverage. And since 95% of people with insurance are covered for Hizentra, chances are we can help you get the coverage you need.

Ongoing Support

In addition to answering your questions related to insurance coverage, our friendly and knowledgeable staff can:

  • Enroll you in financial assistance and peer support programs
  • Answer general (non-medical) questions
  • Provide helpful resources

Discover additional programs provided by IgIQ:

CSL Behring Premier Start logo

With Premier Start*, you can receive:

  • A free 1-month supply of Hizentra and infusion equipment
  • Free at-home visits by a trained nurse
CSL Behring Assurance logo

CSL Behring Assurance* is a program that can help eligible patients continue to receive treatment even if they experience a lapse in third-party private health insurance.

Voice2Voice logo

Voice2Voice is a unique program that connects you with another person who can share their personal story of what it's like to live with your condition and experience Hizentra therapy.

Hizentra Co-Pay Relief logo

Hizentra Co-Pay Relief program* helps eligible people afford their therapy by assisting with monthly out-of-pocket expenses for Hizentra (up to $5,000 for each year, with no monthly cap). Most patients with commercial insurance pay $0 out-of-pocket.

*Other terms and conditions may apply. Voice2Voice advocates are not healthcare professionals or medical experts. For medical questions, please contact your physician. Voice2Voice advocates are compensated by CSL Behring LLC for their time and/or expenses.

Track infusions more easily with the Hizentra app

The Hizentra app gives you the freedom and flexibility to set treatment reminders and record infusion details right in the palm of your hand.

Stay on track with your therapy and keep a clear record of your infusion history to help manage your treatment needs. Regularly tracking your infusions gives you the power to share your treatment history and improve conversations with your doctor around the best dosing and infusion schedule for you!

App Store iTunes icon Google play icon

Existing MyHizentra® Infusion Manager app users will automatically transition to the Hizentra app when they update their app.

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Hizentra Infusion Manager app
  • Schedule personalized infusion reminders
  • Scan label(s) and track infusion details
  • Share your infusion history with your doctor
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